All items can be picked up in store, or you can arrange for your own courier to pick up.
Sun : 8.30-9am by appointment
Tues : by appointment
Wed : 9-3pm
Thurs/Fri : 9-6pm
Sat : 9-12 noon
These are your courier options :
FOR NON-PERISHABLES (packaging and long life, non fragile cookies) : Estimated 2-3 day shipping for a flat fee of $15
Non-fragile PERISHABLES (cake pops, biscuits) A same day metro courier for flat fee of $22. The couriers picks up the parcel in the late morning and delivers in the afternoon – this is typically between 3-5pm, but can be a later or earlier depending on the deliveries for the day. (for offices that close prior to 5.30pm, please let us know). (All courier on weekdays only, for weekend events, Friday is the delivery day.) Please note in times of disruptions, this can be sent earlier via overnight shipping if the courier requires more time.
Fragile PERISHABLES (cake, cupcakes) We deliver to surrounding suburbs in Hornsby. Alternatively, please contact Cake Hero to arrange your own delivery and we will get it ready for pickup by your courier.
Please note :
For residential addresses, if unattended, the parcel will be left by the door. This is because there is insufficient time to attempt redelivery in time for your event.
If security access is required, please ensure someone is around. If unattended, and the courier is unable to gain access to leave the parcel, Popolate will not be held liable for failure of delivery.
TO OTHER PARTS OF AUSTRALIA
We currently do not ship out of Greater Sydney, with the exception of corporate bulk orders.